Back-to-Back Records: BullionStar Sets New Highs in September and October 2025

Unprecedented Momentum in Physical Bullion

September 2025 was historic — BullionStar’s biggest month ever at the time, with total sales exceeding S$144 million and a remarkable 3 : 1 buy-to-sell ratio. Just one month later, that record was shattered.

October 2025 set a new all-time high, with total buy transactions surpassing 12,000 and total sales reaching over S$250 million – far eclipsing September’s record. The buy-to-sell ratio remained strongly in buyers’ favour at 2 : 1, while the average order value climbed 8%, from S$18,754 in September to S$20,287.89 in October.

At its peak, gold rose over 14% through the month, and even as prices ticked higher, investor demand only accelerated.

September and October now stand as back-to-back record months — a clear signal of deep, sustained conviction among investors turning to physical precious metals as real, tangible stores of value.

Market Conditions & Physical Shortages

Across global markets, the combination of sustained buying and limited new supply has begun tightening availability of popular bullion products. Premiums for coins and small bars have edged higher, while refiners and mints are operating at or near full capacity.

BullionStar’s ability to maintain inventory during these periods has been a decisive advantage — ensuring customers continued access to physical gold and silver even as shortages appeared elsewhere.

Read more: Market Update – Physical Gold & Silver Shortages

Operational Excellence Amid Record Demand

The extraordinary surge in demand throughout October was equally visible at BullionStar’s New Bridge Road showroom. Queues outside the shop began forming up to an hour before opening, extending down the block on several occasions. Wait times reached up to five hours on peak days — the longest in BullionStar’s history.

Despite the long wait times, BullionStar’s queue management protocols enabled customers who had purchased and completed payment online to collect their bullion typically within 30 minutes of arrival. Free domestic shipping was also extended to all customers during this period, a measure that facilitated smoother order fulfilment across Singapore.

Internally, BullionStar implemented a series of process and system optimizations to manage the exceptional transaction volumes. Queue coordination, order processing, and outbound logistics were restructured to handle the greatly increased volume of daily transactions.

Alongside record activity, BullionStar welcomed a significant number of first-time customers seeking foundational guidance on bullion ownership — including how to select weights, brands, and storage options. The team provided in-store assistance supported by BullionStar’s extensive online Help Centre and educational video library, ensuring that even during record volumes, customers continued to receive informed and reliable service.

BullionStar is Growing

BullionStar is continuing to scale up capacity in every area of the business as quickly as possible. Positions are available across almost all departments, including shop bullion executives, vault staff, customer support, accounting, legal, and compliance.

Apply today if you share our passion for sound money and our commitment to transparency and service.