Important Update 19/02/2026 – Reduced Minimum Orders & Price Premiums

19 February 2026

Dear Customers,

Demand for physical precious metals remains elevated, and replenishing stock continues to be challenging. However, through increased staffing, overtime efforts, and enhanced automation, we are beginning to reduce our order and customer support backlog.

Minimum Order Requirements

With immediate effect, we are reducing our minimum order requirements as follows:

• Buy orders containing BSP products only: SGD 250 (or equivalent in other currencies)
• Buy and sell orders containing physical precious metals products other than BSP: SGD 1,500 or equivalent. Vault storage sell orders are exempted from minimum order requirements.

Order, Payment & Customer Support Enquiries

Please allow up to five (5) business days for a response to all enquiries, including order or payment status updates.

Price Premiums

Although it continues to be challenging for us to replenish many precious metals items, especially silver bars, we have decided to reduce our price premiums on both gold and silver.