Using Two-Factor Authentication (2FA)

Using Two-Factor Authentication (2FA) on Your BullionStar Account

To improve the security of your account, BullionStar gives you the option to enable two-factor authentication (2FA), which requires the input of a Google Authentication code or a unique code that is texted to your mobile phone or tablet each time you log into your BullionStar account.

You have the option to enable two-factor authentication either at the time that you open your BullionStar account or at a later time by following the steps below:

How To Enable Two-Factor Authentication With the Google Authenticator App

Step 1: Go to the Account Details section of your BullionStar account.

Step 2: Click the “2FA & Mobile” button and then move the “2-Factor Authentication Google” slider to the right so that it turns green.

Step 3: A pop-up containing a QR code and a secret key will appear.

Open the Google Authenticator app on your mobile device (either phone or tablet) and scan the QR code.

You can also input the secret key using your Google Authenticator app.

Step 4: Congratulations! You have now enabled two-factor authentication with the Google Authenticator app.

Now, each time that you log into your BullionStar account, you will be asked to input a unique code generated by Google Authenticator in order to finish the login process and access your account.  

How To Enable Two-Factor Authentication via Text Message

Step 1: Go to the Account Details section of your BullionStar account.

Step 2: Verify that your mobile phone number has been input correctly and then click the "Save Changes" button.

Step 3: Click the “2FA & Mobile” button and then move the “2-Factor Authentication SMS” slider to the right so that it turns green.

Step 4: When you first enable two-factor authentication via text message, you will be requested to input the unique code that is sent to your mobile phone in order to activate the service.

BullionStar highly recommends that all customers enable two-factor authentication in order to create an additional layer of security to protect your BullionStar account.

Please contact us if you’ve lost your phone, changed your phone number after enabling two-factor authentication, or have any other issues with 2FA.

For Additional Information:

How to Set Up a BullionStar Account in Seconds

How to Add a Joint Account Holder to Your BullionStar Account

BullionStar IT & Account Security

How BullionStar Ensures Your Privacy

BullionStar’s Vault Insurance