Adding a Joint Account Holder to Your BullionStar Account

Joint Account Holder

Your BullionStar account allows you to designate a second trusted person as a joint account holder. Once appointed, this person will have the same rights and privileges as you when transacting on the account. ​BullionStar joint accounts are operated with a single signing authority, where instructions from any one of the joint account holders will be accepted and such instructions will be binding on the other joint account holders. Including, but not limited to the following, your appointed joint account holder will be able to:

- Buy, sell and trade bullion
- Store bullion
- Sell and withdraw bullion from storage
- Make payment for orders on that account
- Add Funds, and use funds that are kept on the account

For these reasons, only a trusted party should be added as a Joint Account holder. Typically, account holders will appoint close family members, or their spouse to be the joint account holder.

How to set up your Joint Account.

Step 1: Go to Account Details.

Step 2: Enter details for your Joint Account Holder.

Scroll to the bottom of the page and click on the Joint Account Holder section to expand it.

Start by entering the full legal name of your joint account holder.

Continue adding information for your joint account holder in the fields that follow.

Step 3: Save Changes.

Your account will be vetted and approved by our team.

To speed this process up, please upload a copy of a Photo ID for both you and your joint account holder to be kept on your account.

Uploading Identification to your Account

Step 1: On the Account Details Page click on Document Upload.

Step 2: Click on 'Choose File' and select the file you would like to upload.

Please ensure that the information on the ID/IC/Passport is clearly legible and visible.

Note: Files must be in GIF, JPG, JPEG, PNG or PDF format and must not exceed 10MB per file.

Step 3: Click "Upload".

Our team will review your uploaded documents and the request to add a joint account holder. You’ll receive an email once the updates have been approved.

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